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AI Voice Receptionist

A phone receptionist that answers every call in the business's name, handles FAQs, books jobs and sends the owner a summary.

Client
Home-service businesses
Role
Design, build, integration
Year
2026
Category
Voice AI
Illustration of a voice call interface with a waveform and call summary cards

Stack

  • Retell AI
  • Google Apps Script
  • Twilio
  • Webhooks

The problem

Local service businesses lose jobs every time a call goes to voicemail. Owners are on a roof or under a sink, not at a desk.

What I built

An AI receptionist on Retell AI that answers 24/7, covers hours, pricing and service areas, collects caller details, books appointments and transfers urgent calls to the owner. After every call, a webhook built on Google Apps Script emails the owner a clean summary.

Outcome

A ready-to-sell receptionist offer with a working demo line, tuned through test calls for a natural, on-brand voice.

Next project

04 / 09